Our Core Values: Integrity, Betterment, Service and Balance
Harry Krantz Company is first and foremost a team of dedicated and experienced professionals committed to the highest standards of customer service. Every employee is held accountable to the company’s core values, which are the basis of our identity and inform our day-to-day business practices. Throughout our more than 70-year history we have known that the secret to our success and longevity is customer satisfaction. Our core values are more than just words; they are the bedrock of who we are, what we do and how we do it:
- Integrity : our word is our bond. We are professional, ethical and even-handed in all our business dealings and never walk away from difficult challenges, even those of our own making.
- Betterment : we believe quality is both a process and a product. The ways we think, act and deliver may change to meet the evolving needs of our customers, but our commitment to the highest standards of excellence endures.
- Service : the customer is integral to everything we do. We align ourselves with the needs of our customers, and our customers´ customers, and function as customers to each other within our own organization.
- Balance : we create customer value by bringing the competing forces in our organization and our business into equilibrium. We balance risk with stability, speed with accuracy and efficiency with effectiveness.
- To achieve best in class amongst our Competitors in providing quality products, services and Customer Satisfaction
- To achieve best in class amongst our Competitors in providing Innovative Solutions to our External Customers
- To create a Company Culture that strives to achieve 100% Internal Customer Satisfaction
“Harry Krantz Company is the strategic link between Suppliers and Customers. We facilitate product and process flow to fulfill customer requirements.”